Unit access
The authorized occupant or responsible manager must be available for the agreed scope.
Service area
Shared entries and managed properties need clear responsibility before work is scheduled.
Local route planning
Tell us whether the request concerns a private unit, shared door or managed-property access change.
The authorized occupant or responsible manager must be available for the agreed scope.
Building approval may be required before common hardware is touched.
Occupancy, lock inventory and handover roles are reviewed together.
View local service →Never send entry codes or identity documents through the public request form.
Check this route
Responsible mobile service
Start with the location, service need and how authorization can be confirmed.