Process and advice

Keep property access records private.

Limit service details to responsible people and remove identifiers from any public feedback.

A useful record explains approved work and handover without publishing how a property is secured.

Store the completion record

Keep the date, approved scope and responsible recipient together.

Do not circulate key patterns, codes or unnecessary quantities.

Addresses, unit numbers and recognisable access details do not belong in reviews.

When roles change, make sure records and access plans change with them.

Responsible mobile service

Start with the location, service need and how authorization can be confirmed.